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Remote desktop freezes after login

22 Apr

Problem: You establish a remote desktop session and are prompted for you credentials on the remote computer. You enter your username/password/domain and click enter. The buttons become grayed out and you wait. Eventually the remote machine locks up and you have to power cycle it.

Resolution: First check the system event viewer after bring the remote computer back online to see if there is anything that stands out. If you don’t see anything there try upgrading or even downgrading the display adapter driver. In several situations I’ve found that upgrading from an old video display driver or downgrading from the most recent release has solved this remote desktop problem.


 
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