Just upgraded the firmware on a Xerox ColorQube 9201 to accommodate network printing for a MacBook.
After upgrading two problems popped up.
Problem 1: When trying to scan to a network share using smb the error “Selected Job Request Cannot Be Supported”
Solution:
- Properties > Workflow Scanning > File Repository Setup : Edit the default destination
- “Default Repository Document Path” was blank on the old firmware. Add a /

Problem 2: Cover pages are added to every printed and scanned document
Solution:
- Properties > Printing > General : Edit Banner Sheets
- Although “Print Banner Sheets” may be set to “No” they still print
- Set it to “Yes” and apply, then print. Set it back to “No” and apply, then print.
- The Banner Sheet or Cover page should stop printing.








WhiteIsland
February 17, 2011 at 6:23 am
Thank you! I would never have hought to try a forward slash.
M4RKM
August 11, 2011 at 4:35 am
Thanks.. just at a clients, and had no idea why it wasn’t working…
I really hate Xerox at times.